Company Policies

1000 Mile Limited Powertrain Warranty

CAL Cars will pay 50% of the cost of labor and 50% of the cost of parts for the below covered systems that fail during the first 30 Days after purchase.

Systems Covered
Duration
Engine
Internal Lubricated Parts Only
30 Days or 1000 Miles
Whichever occurs First
Transmission
Internal Lubricated Parts Only
30 Days or 1000 Miles
Whichever occurs First
Differential
Internal Lubricated Parts Only
30 Days or 1000 Miles
Whichever occurs First

All Work must be authorized prior to service. All Work must be performed by CAL Car's Approved Service Department.

$200 Referral Policy

CAL Cars is proud to offer a referral program for the friends and family of our customers. The referral reward is $200 and may take up to 4 weeks to be received. The individual referred must purchase a vehicle from CAL Cars.

People referred must purchase a vehicle within 90 days of receiving the referral. The individual referred must mention who referred them, make the referral known prior to their purchase, and ask for a specific salesperson affiliated with who referred them.

The individual receiving the reward must be in good account standing and be an individual person and of the age of majority in the State/Province or jurisdiction where they are a resident at the time of participation.

Ineligible Referrals: A reward cannot be redeemed for referring yourself, spouse, or significant other. The referral program is not available for CAL employees. CAL Cars reserves the right to void any referral, on in its sole discretion, if CAL Cars finds that you have violated any of the policy's Terms or Conditions.

Companies and employees of CAL Cars or their subsidiaries, affiliates, or promotional agencies, including immediate family and household members, are not eligible to earn referrals. Reward redemption referrals are non-transferable, non-assignable, and cannot be redeemed or exchanged for credit, or other merchandise.

Tax: The referral is responsible for any and all tax liabilities associated with the program. Void where prohibited: This program is void where prohibited by law.

We reserve the right to change the terms and conditions of the CAL Cars Referral Program at any time, without notice, at our sole discretion. We reserve the right to not award a referral or disqualify someone from the program if we feel, in our sole discretion, that fraudulent behavior or other unethical conduct has occurred. Fraudulent or unethical means of communication, such as using fictitious identities, fake e-mails, or scripts is also prohibited and will result in termination of your participation in the program. (Updated July 2022)

2 Year Service Maintenance Lube, Oil & Filter Policy

CAL Cars is proud to offer its exclusive Lube, Oil & Filter Policy for qualifying vehicles! The following limitations, rules, and restrictions apply:

  1. Maximum Limitation. Customer will receive four (4) vouchers good for a lube, oil change, and filter replacement. All vouchers may be used no earlier than manufacturer's recommended service intervals, or, if no manufacturer recommended intervals, at every 7500 miles. All used and unused vouchers expire two (2) years from the date of sale.
  2. Non-Transferable. The vouchers are non-transferable and may be used only by the original purchaser of the vehicle, and only for the vehicle for which the vouchers were issued.
  3. Regular Oil Only. Vouchers only good for regular oil, unless the vehicle manufacturer requires synthetic oil. Customer may choose synthetic oil if Customer elects to pay the difference in price between regular oil and synthetic oil.
  4. CAL Service Center Only. Vouchers are only valid for services performed by CAL at CAL's service centers. Customer must make an appointment.
  5. No Cash Value; No Refunds or Exchanges. Vouchers have no cash value, and may not be exchanged for cash or other products. Vouchers may not be used for any other services. Vouchers are void if Customer sells or transfers vehicle.
  6. Original Voucher. Customer must present original voucher at the time of service. CAL will not accept copies of any vouchers, and will not issue replacement vouchers. CAL is not responsible for lost, stolen, or misplaced vouchers.
  7. Limitation on Policy. Offer may not be available for certain vehicles. Program and vouchers may not be offered during certain sales or promotions. CAL reserves the right to cancel offer at any time. (Updated July 2022)

Price Match Guarantee

For any vehicle currently offered for sale at any CAL Cars location, we will match the price of currently advertised by any of our competitors for a comparable vehicle. See below for restrictions, terms, and conditions, which are subject to verification and confirmation by CAL Cars employees.

Restrictions, Terms, and Conditions:

  • The comparable vehicle must be listed for sale by a competing dealer who is licensed as a vehicle dealer in Washington or Idaho.
  • The comparable vehicle must be available for purchase on the day the buyer purchases his or her vehicle from CAL Cars.
  • The advertised price of the comparable vehicle must be available to anyone in the general public.
  • The advertised price of the comparable vehicle must be posted conspicuously on a competing dealer's published and widely accessible website.
  • The comparable vehicle must be the same year, make, and model.
  • The comparable vehicle must be the same trim with equivalent options.
  • The odometer of the comparable vehicle must be within 1,000 miles.
  • A commonly accepted vehicle history report (e.g., Carfax or Autocheck) of the comparable vehicle must indicate a similar or better vehicle history.
  • The comparable vehicle must be located within 100 miles of a CAL Cars location.
  • The buyer must inform their CAL Cars salesperson of the comparable vehicle, its currently advertised price, and the competing dealer where the comparable vehicle is available for purchase before finalizing the purchase of the CAL Cars vehicle.
  • The CAL Cars Price Match Guarantee does not apply to taxes, vehicle title and registration fees, vehicle transport fees, dealer document processing fees, or any other similar fees.